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How to Reset my Amazon Prime PIN?

Amazon is one of the most popular online platforms that provide several kinds of services to its users. You can enjoy various activities like online shopping, subscribing Amazon prime videos, read books, and much more through the Amazon platform. All you need to do is purchase a subscription of Amazon Prime or any of its paid services. You will receive a 5-digit PIN after purchasing the subscription. This pin is required to log in to your account and to restrict unauthorized access of someone to prevent it. It is recommended to note that PIN somewhere, other you might face problems while logging to your account.

amazon pin reset

What is Amazon PIN?

Amazon’s Prime Video PIN is a five-digit PIN that acts as the in-built parental control function that allows users to set up and control their accounts. You have to visit to login to your account, and this needs your PIN to move further in your account. Once you know what is Amazon PIN and how does it work, you can easily set a PIN and enjoy all the features with ease.

Additionally, it provides you an option to restrict the functionality for any specific device, if you want to. The PIN is also required to do online purchasing using the account. So, you can only purchase content from your account if you have the PIN. It must be noted that the PIN of your Amazon account and its password are two different things.

Where to find Amazon Prime Video PIN?

You can easily access your Prime Video Pin from any device that supports Amazon Prime Video. But you need your Amazon login credentials like user address or email id and password along with an active internet connection. Check out the detailed steps to check your Amazon Prime Video PIN on various devices from the following section:

On Desktop/Laptop

To locate your Prime Video Pin on your system, go to the Amazon Prime Video webpage, i.e., Then, sign in to your account with the asked details.

  • Now, when your profile will open on the screen, click on your profile from the top right corner. Then, click on ‘Account & Settings’ option.
  • Navigate to the ‘Parental Controls’ section from the tab at the top of the page. This will ask you to sign in to your account using your Amazon Prime credentials. Once you successfully sign in, check whether you can access your Prime Video PIN and other viewing restrictions.

On Mobile App

If you are using Amazon Prime app in your mobile and forgot Amazon PIN, don’t panic. It is very simple to check and reset your PIN through mobile app. To check your Amazon prime PIN on your mobile, you have to:

  • Firstly, open the Amazon Prime Video app in your mobile and then sign in to your account. You have to use the same details that you generally use to logging in to your account through its website:
  • After successful sign-in, click on ‘My Stuff’ button located at the bottom-right corner. Now click on the Settings button located in the top-right corner of the application.
  • Then, click on the ‘parental Controls’ option. You have to sign in once again with your Amazon Prime credentials to get your Prime Video PIN.

What if I Forgot Prime Video PIN?

If you forgot the Amazon PIN, then you can use Amazon password reset option to get your Pin again. You just need your Amazon Prime login credentials to access your account and to change your PIN. You can change your PIN only on one device, but it can be reflected on all selected devices. Follow the steps given below to reset amazon prime video PIN:

  • You must have your registered email address and Amazon Prime password to change your Prime Video PIN. If you want to change your Prime Video PIN on your computer, then open the Amazon Prime Video homepage and then navigate to Settings > Parental Controls.
  • After successfully signing in to your account, click on the ‘Change’ button located adjacent to the right of the PIN option. This will display the current PIN on your screen.
  • Now, enter your new five-digit PIN and click on the ‘Save’ button.
  • Then, you will receive a message indicating, “Your PIN is now saved”.

Once done, you can use the new PIN to manage all activity on your Amazon Prime account.

How do you remove the PIN from Amazon fire stick?

If you want to reset Amazon fire stick PIN, then follow the steps given below:

  • First of all, go to reset.
  • After this, enter your user id and password to log in to your Amazon account.
  • Navigate to the ‘Settings’ section of your device.
  • Now, click on the ‘Manage Your Content and Devices’ option.
  • Here, click on the ‘Devices’ option and select the ‘Amazon fire stick’.
  • At last, have to click on ‘Device actions’.

Follow all the instructions that appear on your screen to reset your fire stick PIN. After successful reset, you can easily access your prime video account or fire stick. Sometimes, you might face Amazon pin reset not working issue, in such a case, find the cause and proper troubleshooting method to solve your issue.

Frequently Asked Questions

How to set Amazon PIN on Roku?

It is very simple to set your Amazon PIN on Roku. Firstly, navigate to your Amazon Video Settings from your web browser. Click on the Amazon Video PIN section located under Parental Controls. Enter any 5-digit number to set up your PIN.

How do I find my 5-digit PIN for Amazon Prime?

Visit the Amazon website and then go to Prime Video Settings. Click on the Parental Controls option and then set your 5-digit PIN. Click on the Save button. You can even manage the PIN from the Prime Video app for Android and iOS.

How do I bypass my Amazon fire stick pin?

Open your Amazon account and select your Fire phone from the list of devices registered to your account. Open the More actions drop-down menu, and then click on the Remote Lock option. Enter and confirm a new PIN, and then click on the Lock Device option. From your Fire phone, click on Unlock Device option.


A PIN is basically used to safeguard any content from unauthorized access. But have you ever wondered what if you forgot that PIN? You have to reset it at any cost to get your account back. If you are using Prime Video for your entertainment, then losing its password can create problems for you. SO, it is important to recover the password at the earliest.

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